From the time you place your order, it takes us 3-5 business days to prepare your package. You will receive a tracking number within 3-5 days after placing your order. Please allow USPS up to 48 hours to update the status of your package. Processing times do not account for weekends or holidays. Orders are shipped in the order they are received and all candy is made fresh to ensure the best quality to our consumers. Remote areas may experience a longer shipping time.
D' Chamoy releases all liability once the package leaves our facility. We do not take responsibility for lost, damaged, or stolen packages. We are happy to assist you with filing a case. Please contact us at [email protected] with your name, order number, and a short description of your problem for further assistance. Thank you.
Overnight shipping is not available at this time.